Returns & Exchanges
At Kuri Jewelry, we want you to love your new pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original packaging and certificates are included to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the jewelry in its original branded box and secure it inside a padded shipping envelope to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized courier location.
- 4.Receive Your Refund
Once our workshop inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.